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Re: [Healeys] Dust Cover Fit - Update

To: "michaelsalter@gmail.com" <michaelsalter@gmail.com>
Subject: Re: [Healeys] Dust Cover Fit - Update
From: Michael MacLean <rrengineer.mike@att.net>
Date: Wed, 26 Feb 2020 22:45:03 +0000 (UTC)
Cc: Healeys <healeys@autox.team.net>
Delivered-to: mharc@autox.team.net
Delivered-to: healeys@autox.team.net
References: <509854944.1012008.1582749357320.ref@mail.yahoo.com> <509854944.1012008.1582749357320@mail.yahoo.com> <CAB3i7LJiqogk==hScJnajG4jBYp3Zh5s2-v=jXGKT=JN=eEU3g@mail.gmail.com> (com.yahoo.mobile.client.android.mail/6.4.0; Android/10; QP1A.190711.020; d2q; samsung; SM-N975U; 6.24; 2069x1080; )
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Well, I got the replacements in the mail today.=C2=A0 While they are smalle=
r in diameter than the grease cups I already had, they are still too big.=
=C2=A0 I will be looking for some used originals now.=C2=A0 Unless someone =
on the list has a couple of used originals they would sell, I may just leav=
e them out and let the knock off cover the hole.Mike MacLean

Sent from AT&T Yahoo Mail on Android=20
=20
  On Wed, Feb 26, 2020 at 1:20 PM, Michael Salter<michaelsalter@gmail.com> =
wrote:   Great to hear of the helpful tech support from Moss BUT I am alway=
s concerned when any company uses their customers to do their quality contr=
ol.=20
I have wasted many, many hours and lots of $ working with inferior reproduc=
tion parts andfor just that reason will ALWAYS opt for good used originals =
even if they require substantial amounts of reconditioning.=20
M

On Thu, Feb 27, 2020 at 9:36 AM Michael MacLean <rrengineer.mike@att.net> w=
rote:

I just got off the phone with Moss technical.=C2=A0 Steve answered after a =
short wait on hold.=C2=A0 He took the time to pull the dust covers and the =
same splined hubs I have from stock to measure them.=C2=A0 The same part nu=
mbers as my "oversize" grease cup covers that are now in stock are the corr=
ect size for the splined hubs I have!=C2=A0 He measured one of the covers o=
uter diameter at about 1.885".=C2=A0 To further make this a good thing, he =
is going to credit my account the $50+ of the original cost of the wrong si=
ze cups I have, even though I bought them back in 2017.=C2=A0 Usually you h=
ave only one year to return an item to Moss.=C2=A0=C2=A0 He has no explanat=
ion for the grease cups that are .020 too big.=C2=A0 Maybe a different manu=
facturer?=C2=A0 In any case I ordered a set a few days ago hoping they woul=
d be a different size even though they are the same part number.=C2=A0 I wa=
s just going to send them directly back if not right.=C2=A0 According to St=
eve, if they were pulled just a couple of days ago they should be correct.=
=C2=A0 We'll see.=C2=A0 Supposed to be in the mail today.=C2=A0 I will let =
you guys know later today if they fit because I know you are just on pins a=
nd needles about the outcome of this tragedy. ;^)Mike MacLean
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lter@gmail.com


 =20

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Well, I got the replacements in the mail today.&nbsp; While they are smalle=
r in diameter than the grease cups I already had, they are still too big.&n=
bsp; I will be looking for some used originals now.&nbsp; Unless someone on=
 the list has a couple of used originals they would sell, I may just leave =
them out and let the knock off cover the hole.<div id=3D"yMail_cursorElemen=
tTracker_1582757082979">Mike MacLean<br><br><div id=3D"ymail_android_signat=
ure"><a id=3D"ymail_android_signature_link" href=3D"https://go.onelink.me/1=
07872968?pid=3DInProduct&amp;c=3DGlobal_Internal_YGrowth_AndroidEmailSig__A=
ndroidUsers&amp;af_wl=3Dym&amp;af_sub1=3DInternal&amp;af_sub2=3DGlobal_YGro=
wth&amp;af_sub3=3DEmailSignature">Sent from AT&amp;T Yahoo Mail on Android<=
/a></div> <br> <blockquote style=3D"margin: 0 0 20px 0;"> <div style=3D"fon=
t-family:Roboto, sans-serif; color:#6D00F6;"> <div>On Wed, Feb 26, 2020 at =
1:20 PM, Michael Salter</div><div>&lt;michaelsalter@gmail.com&gt; wrote:</d=
iv> </div> <div style=3D"padding: 10px 0 0 20px; margin: 10px 0 0 0; border=
-left: 1px solid #6D00F6;"> <div id=3D"yiv4219631321"><div><div dir=3D"ltr"=
><div class=3D"yiv4219631321gmail_default" style=3D"font-family:comic sans =
ms, sans-serif;font-size:small;">Great to hear of the helpful tech support =
from Moss BUT I am always concerned when any company uses their customers t=
o do their quality control. <br clear=3D"none"></div><div class=3D"yiv42196=
31321gmail_default" style=3D"font-family:comic sans ms, sans-serif;font-siz=
e:small;">I have wasted many, many hours and lots of $ working with inferio=
r reproduction parts and
for just that reason

 will ALWAYS opt for good used originals even if they require substantial a=
mounts of reconditioning. </div><div class=3D"yiv4219631321gmail_default" s=
tyle=3D"font-family:comic sans ms, sans-serif;font-size:small;"><br clear=
=3D"none"></div><div class=3D"yiv4219631321gmail_default" style=3D"font-fam=
ily:comic sans ms, sans-serif;font-size:small;">M<br clear=3D"none"></div><=
/div><br clear=3D"none"><div class=3D"yiv4219631321gmail_quote"><div class=
=3D"yiv4219631321yqt4311724691 yQTDBase" id=3D"yiv4219631321yqt95669"><div =
class=3D"yiv4219631321gmail_attr" dir=3D"ltr">On Thu, Feb 27, 2020 at 9:36 =
AM Michael MacLean &lt;<a rel=3D"nofollow" shape=3D"rect" ymailto=3D"mailto=
:rrengineer.mike@att.net" target=3D"_blank" href=3D"mailto:rrengineer.mike@=
att.net">rrengineer.mike@att.net</a>&gt; wrote:<br clear=3D"none"></div><bl=
ockquote class=3D"yiv4219631321gmail_quote" style=3D"margin:0px 0px 0px 0.8=
ex;border-left:1px solid rgb(204,204,204);padding-left:1ex;"><div><div styl=
e=3D"font-family:times new roman, new york, times, serif;font-size:16px;"><=
div dir=3D"ltr">I just got off the phone with Moss technical.&nbsp; Steve a=
nswered after a short wait on hold.&nbsp; He took the time to pull the dust=
 covers and the same splined hubs I have from stock to measure them.&nbsp; =
The same part numbers as my "oversize" grease cup covers that are now in st=
ock are the correct size for the splined hubs I have!&nbsp; He measured one=
 of the covers outer diameter at about 1.885".&nbsp; To further make this a=
 good thing, he is going to credit my account the $50+ of the original cost=
 of the wrong size cups I have, even though I bought them back in 2017.&nbs=
p; Usually you have only one year to return an item to Moss.&nbsp;&nbsp; He=
 has no explanation for the grease cups that are .020 too big.&nbsp; Maybe =
a different manufacturer?&nbsp; In any case I ordered a set a few days ago =
hoping they would be a different size even though they are the same part nu=
mber.&nbsp; I was just going to send them directly back if not right.&nbsp;=
 According to Steve, if they were pulled just a couple of days ago they sho=
uld be correct.&nbsp; We'll see.&nbsp; Supposed to be in the mail today.&nb=
sp; I will let you guys know later today if they fit because I know you are=
 just on pins and needles about the outcome of this tragedy. ;^)</div><div =
dir=3D"ltr">Mike MacLean<br clear=3D"none"></div></div></div>______________=
_________________________________<br clear=3D"none">
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