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Re: Bad motor service vendor experience

To: mgs@autox.team.net, british-cars@autox.team.net,
Subject: Re: Bad motor service vendor experience
From: David_Moore@kaoinfo.com (David Moore)
Date: Mon, 18 Nov 1996 13:19:32 -0500
     I think you should broadcast the name of this crook.
     
     DCM


______________________________ Reply Separator _________________________________
Subject: Bad motor service vendor experience
Author:  "A. B. Bonds" <ab@vuse.vanderbilt.edu> at Internet_mail
Date:    11/18/96 2:54 PM


I have two wiper motors for my TD.  Both of them are afflicted with 
the usual disease of this species, which is that the armatures are 
burnt from overheating.  (They have some strange dual-winding 
configuration, and one of the windings is toast on each pole).
     
I sent these to a chappie who advertises an electrics repair service 
on the internet.  Both motors were running, albeit weakly, when I sent 
them.  I carefully explained my complaint in the cover letter to him.
     
After about 10 days, the motors were received COD, cash only.  The 
note attached said that both motors were "restored to factory 
specification", but that the "Warranty would be violated if the seals 
were broken."  Each screw was covered with nail polish.  The motors 
ran, albeit weakly.  One of them had been painted with a spray can, 
gloss black.  The other one was already painted when I sent it in the 
proper wrinkle finish.  I opened the covers.  There was evidence of 
some lubrication, but the windings had not been touched.  I was 
apparently charged $75 each for a little grease and a bad paint job. 
I sent the guy a letter describing my concern to which he has not 
responded. 
     
So the motors will have to go to someone else to get restored to 
"factory specification".
     
I will supply the name of this outfit via private e-mail to anyone 
concerned.  Understand that this simply describes my experience, but 
caveat emptor....
                                A. B. Bonds
     

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