Mark brings up a good point ... beware of the no refund policy vendor. I'd
imagine that a good vendor, at the very least, would take back defective
parts.
Dr. Doug
69 C Rdst
69 C GT
69 B Rdst
71 B GT
-----Original Message-----
From: owner-mgs@autox.team.net On Behalf Of Mark Moburg
Sent: Monday, March 03, 1997 9:24 AM
To: mgs@autox.team.net
Subject: Re: Parts Suppliers
At 06:45 PM 2/26/97 +0000, you wrote:
>> quality and where parts come from. Are there any places that you
>> absolutely shouldn't order from? I realize service varies between
>> customer, and not everyone has good service from a particular company.
>
>There is a company operating out of Rhode Island called Scarborough
>Faire, not sure if they are still in business but if they are I would
>avoid them like the plague.
>
>I placed a large order to them a few years ago for my 59 MGA,
>including, among other things, 2 new battery racks (1 LH &1 RH).
>One of them was a good quality part, and was a dead ringer for the
>originals, but the other one was a piece of junk; it was sloppily
<snip>
>I wanted either a refund on both brackets (so I could buy two that I
>knew would match) or a replacement for the bad one, but was told that
>all they would give me was store credit if I returned them.
<snip>
>Sorry for the long vent, does anybody else know much about this
>company?
===Reply===
A few years ago I ordered a number of items to rebuild my MGA's front
suspension. The MGB-V8 rubber/metal bushings were fine, but the steel
spacers were so appallingly bad that I threw them away. The cross-drilled
hole where the A-arm bolt goes through was in the center of one side and
3/4ths off-centered on the other. I threw them away, as it wasn't worth
arguing with them over their "no-refund" policy, which, IMHO, is a big fat
crock of $#!* !!! I understood it at the time I ordered though, and bit the
bullet. Basically, I wouldn't order from them unless they were the only
people around that carried what I needed and I couldn't have it fabricated
locally.
Frankly, in this day and age of customer service, any business that does not
offer refunds is highly suspect, in my book.
Mark Moburg
markmoburg@mindpsring.com
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