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Re: Parts (no Home Depot contents)

To: "Jeff Church" <jchurch@exis.net>, "Sprite List" <spridgets@Autox.Team.Net>
Subject: Re: Parts (no Home Depot contents)
From: "Larry and Sandi Miller" <millerls@msn.com>
Date: Mon, 7 Sep 1998 23:01:51 -0700
Reply-to: "Larry and Sandi Miller" <millerls@msn.com>
Sender: owner-spridgets@Autox.Team.Net
I got the same response.

Larry Miller
-----Original Message-----
From: Jeff Church <jchurch@exis.net>
To: Sprite List <spridgets@Autox.Team.Net>
Date: Monday, September 07, 1998 7:55 PM
Subject: Re: Parts (no Home Depot contents)


>Well, after a "disappointment laden" email to AH Spares yesterday, here is
>the response I got:
>
>>>We are extremely concerned to learn that the grill you received was not a
>good fit and apologise for the inconveniece and disappointment ....
>We thank you for informing us so promply so that we can immediately suspend
>sales and investigate were the problem has arisen. As we told you we had
>recently re-tooled the grill to ensure a better fit, so we are obviously
>anxious to find the new problem.
>Our preliminary enquiries lead us to suspect that the problem may have
>arisen at the polishers prior to plating. If they have not been using the
>fixture to support the grill during polishing and have been bearing down
>hard with the polishing mop, this could have well distorted the grille and
>altering the curvature would also mean that the pegs do not line up....<<
>
>There is some of that "Mom and Pop" action going on here.  I knew they
would
>respond in a concerned way.  They will continue to get my business for
>specialized or hard to find bits - and I told them so.
>
>Jeff
>
>-----Original Message-----
>From: Ulix Goettsch <ulix@u.washington.edu>
>To: spridgets@autox.team.net <spridgets@autox.team.net>
>Date: Monday, September 07, 1998 10:28 AM
>Subject: Re: Parts (no Home Depot contents)
>
>
>>On Mon, 7 Sep 1998, Ulix Goettsch wrote:
>>>
>>> So, don't expect the british parts outfits (or any over here) to sell a
>>> better version of a product unless they advertise "this is not the cheap
>>> version sold by our competitors that is too tall and has the studs in
the
>>> wrong places, etc."
>>
>>I just read Jeff and Larry's posts on the grille and have to say that
>>after AHS' advertisement for the grille I would have ordered it too.
>>
>>    Ulix                                                    __/__,__
>>.......................................................... (_o____o_)....
>>                                                           '67 Sprite
>
>
>




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