spridgets
[Top] [All Lists]

Re: [Spridgets] Great Customer service agent!!!!

To: "Frank Clarici" <spritenut@comcast.net>, <ryan.kubanoff@comcast.net>
Subject: Re: [Spridgets] Great Customer service agent!!!!
From: "Guy R Day" <grday@btinternet.com>
Date: Sat, 17 Jul 2010 08:45:25 +0100
Glad you got that of your chest Frank.

Don't forget that Chinese goods are made to the specifications that the 
seller, a US customer and 'manufacturer' wanted.  If they are asked to 
supply crap that is what they supply.  If you want good stuff they can 
supply it but costs more.

At the moment I am using the 4th 'slow close toilet seat' in 3 months with 
the last one taking around 10 days to self destruct.  Hinge parts made of 
cheap, brittle plastic.  They are KALE ones from Turkey.  The shop fitters 
know full well they will be coming back time after time, the salesman sell 
them, the fitters try to change your mind when they see what they have to 
fit.  The importing wholesaler is loosing money on every one.

Guy R Day


----- Original Message ----- 
From: "Frank Clarici" <spritenut@comcast.net>
To: <ryan.kubanoff@comcast.net>
Cc: "spridgets" <spridgets@autox.team.net>; "Club,Philly" 
<Philly_MG_Club@yahoogroups.com>; <tech@knfilters.com>
Sent: Saturday, July 17, 2010 2:31 AM
Subject: Re: [Spridgets] Great Customer service agent!!!!


> On 7/16/2010 4:06 PM, ryan.kubanoff@comcast.net wrote:
>> Customer service manager,
>>
>> I just got off the phone with one of your customer service 
>> representatives (
>> doral@knfilters.com ) and was thrilled with her support
>
>> Thank you for a great product and great support staff.
>>
>
> Try THAT with some Major companies that turned to china for their 
> manufacturing,.
> Nibco Valves that don't shut off right out of the box, Anderson windows 
> with chinese junk for hardware that is NOT covered under their warranty 
> because a rivet ripping out of a moving arm *may* be wind damage not cheap 
> made metal. Oh and the plastic parts that replaced the metal parts that 
> used to last for decades but now fail in under a year are NOT covered 
> either.
> I know a plumber, electrician, and a carpenter that want to see china 
> NUKED off the face of the planet. NOTHING, absolutely not a fucking thing 
> they make is worth a shit.
> -- 
> Frank Clarici
> Turning gook and hating it.
> _______________________________________________
>
> Donate: http://www.team.net/donate.html
> Suggested annual donation  $12.75
> Archive: http://www.team.net/archive
> Forums: http://www.team.net/forums
> Unsubscribe/Manage: 
> http://autox.team.net/mailman/options/spridgets/grday@btinternet.com
_______________________________________________

Donate: http://www.team.net/donate.html
Suggested annual donation  $12.75
Archive: http://www.team.net/archive
Forums: http://www.team.net/forums

<Prev in Thread] Current Thread [Next in Thread>