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Good Sunbeam Parts Dealer

To: "Chuck Keding" <mhp@flash.net>, <tigers@autox.team.net>
Subject: Good Sunbeam Parts Dealer
From: "Derek White" <derekw@coppernet.zm>
Date: Sat, 14 Apr 2001 11:24:53 +0200
Hi all,

I have had good service and very good prices from Brian Postle in the UK. My
big shipment of parts just arrived yesterday so I will only get it out of
customs next week. I'll let the list know if anything is wrong with the
order but I expect it will be the right stuff.

I should think that the logistics of ordering direct from the UK should not
be that bad. Airfreight should only be a couple of $/kg and maybe UPS has a
good rate? For comparison, here is what I ordered and prices in GBP (x1.45
for US$) see discount at bottom:

water pump                    #59
soft top                             115
bonnet                               45
2 rear spring                   124
u bolts                                18
plates                                  8
dash pad                           88
carpets                               85
door glass                           35
windscreen                         125
poly bushes                         76
spring insulaters                 15
bump stops                          30
"Performance tuning...         18
grill ornaments                     119
all rubber seals                    231.50
engine mounts                     57.76
                          that adds up to
#1249.26minus17.5%VAT=#1063.20minus7.5%=#983.46 plus wheels=#1311.46. wheels
with carriage are #328 (14x 6 Superlites.)

I also got streering rack gaitors GBP10, cills (rocker panels) GBP32 each,
uprated front springs GBP55 pair.

Brian is the UK tiger club chairman I think. His email is
eyeofthetiger@tinyworld.co.uk

cheers, derek


-----Original Message-----
From: Chuck Keding <mhp@flash.net>
To: tigers@autox.team.net <tigers@autox.team.net>
Date: 14 April 2001 05:20
Subject: Crappy Sunbeam Parts Dealer


>If you don't want to hear my negative opinions about Kurt at Classic
>Sunbeam, don't read on, but I have to share the crappy attitude and service
>that I have received from Kurt to try to keep other owners from wasting
>their time, effort and money dealing with an amateur.  However, if you want
>to save yourself some agravation, read on.
>
>I called Kurt (Curt fits quite well) on January 21 to order floor pans,
>rocker panels, frame patches, trunk floor, etc for my rust laden tiger only
>to find out that he was "temporarily" out of stock on some of them.  He
said
>that he was getting a shipment of body panels in two weeks (1st lie).  I
>then called him two weeks later to ask him if he had received the shipment.
>He said he hadn't but that they should be there in a few days (2nd lie).  I
>called back in a week or so and he said that the shipment was on its way
but
>he hadn't seen it and that it should be in any time (3rd lie).  This has
>gone on and on and on............each time with a different delay (lie).
>
>I called three weeks ago and he said that the parts were in customs but he
>expected them out any day.  Last week I called him only to find out that he
>had broken his leg when he slipped on the ice (by now I suspect anything he
>says).  I respected his dilemma and gave him some time (weeks) to deal with
>the broken leg.  He said his son was coming home that weekend and that the
>parts were there and his son would unload them (again, truth or fiction?).
>I gave him an additional week and a half only to find out that he had still
>not unloaded them.  His wife took the information on the parts I needed and
>said he would call me back.  That was three days ago.  No Phone Call!
>
>HERES THE PROBLEM:
>
>I called him today to ask him about the parts and said that I had been
>waiting on them since January 21.  His reply was "you know I'm not really
in
>the mood for this".
>
>I don't care what kind of day he has had or what his problem is, but it is
>totally unprofessional to reply to a customer in that manner.  I have
always
>been courteous to him and there is no excuse for that kind of
unprofessional
>behavior.   He has cost me three months of delay on my restoration only to
>cop an attitude with me and acted like it was my fault.  His attitude
>maddens me even more than the lack of parts.
>
>Please, Please, Please DO NOT DO BUSINESS WITH HIM UNDER ANY CIRCUMSTANCES.
>He is not deserving of our business.
>
>Now I have to find a REAL business from which to buy my parts.  Any
>suggestions for body panels?  I know Rob Martels' parts are supposed to be
>good.  Is there anybody else you would recommend?
>
>
>Thanks very much
>
>Irritated in Texas
>Chuck

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