[Shotimes] (OT) Computer problems - will pay $$$ for solution

[James White]

About 6 weeks ago my phone line was struck by lightening.  It fryed the
modem card that was in the crap-top and maybe even the main board.  I was on
line at the time and it even gave me a little tingle.

I know that fax is not important to most of you folk, but I get ONE business
e-mail to 100 business faxes to 1000 business phone calls per month.

The first local computer tech installed a new USRobotics fax/modem card  and
got the internet working, but couldn't get the fax to work. $200+

The second local computer tech swapped the hard drive into an identical
Toshiba crap-top (the CD ROM and the floppy drives had been toasted in the
old one) and added an external Jaton Modem.  I still have internet, but it
faxes only half a page.  Another $250+

The old IBM pcmia Data/Fax Modem PC card worked great with the fax program
"FaxWorks", but the new modems don't work. I have tried to re-install the
FaxWorks (maybe a "lite" version from 3 years ago, when I first got this
crap-top) and nothing seems to work. From 3 years ago I seem to remember
that FaxWorks wanted a class 2 faxmodem, but that is about all that I can
recall.

Note that every evening as I travel 7 states, I used to call up my
faxline/computerline at home (running the old FaxWorks on win 3.11), enter a
few key strokes from the motel phone, and get FaxWorks in the crap-top to
receive these faxes.  I tried WinFaxPRO, and it was impossible to use even
if it worked, which was about every third try. Even if I got a complete fax
with it, I could not reply.  I could not figure out how to send back only
one page with a typed response on it from the 10+ pages that the my customer
sent to me.  And I could not figure how to type a response onto a received
fax page.

The program  that came with the USRobotics may offer the ability to send
back only one page out of 10, but does not appear to offer a manual fax
receive.

Searching "FaxWorks" on google isn't much help.  The original author, Global
Village has been resold several times, and does not now offer any help.
There is somekind of spamfax service that comes up, but that doesn't do me
any good.  Actually what would likely do me the most good would be a service
that could restore the original FaxWorks floppy install disks for Win 3.x.

I have this crap-top split with System Commander.  The other half is win
3.11.  There seems to be some fax programs for other operating systems.
Maybe I should add these to this machine?  Just so I can have an operating
fax system.

Previously, I had been able to retreive a 30 page fax to this machine, type
on page #3, send it only as a fax to customer #1, type on page #10, send it
only as a fax to customer #2, type on page #20 and send it as a fax to
customer #3.

I search our job report service on the web, and see a job that a customer
should be aware of.  I used to be able to print it the the fax program, and
then send it later, with my comments typed on it. But nothing seems to work
well now!

NOTE THAT I WILL PAY WELL FOR A SUCESSFUL RESULT!

And yes, I am screaming!  I am paid on commission, and I am not selling
enough to make what I need to keep the SHOs running well, or to do other
hobbies.  My computer problems add many hours to my work week!  And
sales/income is just hurting!

regards. Jim White - greensho@crown.net
219-465-8334 (24/7 wireless - except for Church on Sunday)
Valparaiso, Indiana
'93  5 SPEED   281k few mods
'95  5 SPEED   261k lots of mods
"double clutch"  it's good for both you and your SHO