About 10 years ago I was a Direct TV customer. I received a flier in the
mail telling me to watch for a decrease in my bill. When my next bill
arrived it was about $30 higher than before. A call to their customer
support number informed me that, yes, the bill went up, but that there
were more channels added, so the cost per channel was less than before.
I asked what channels had been added and the list consisted entirely of
infomercial channels, which I do not watch. I canceled the service that
day and been with Dish Network ever since.
Peace,
Pat
Thusly spake Scott Hall, On 3/14/2011 2:33 PM:
> And I forgot to add about DirecTV: the bill they're sending me is
> about $10 higher per month than what I agreed to. So for I've not
> been able to get resolution. I either pay it or cancel early with an
> early termination fee.
>
> No, it's not taxes, etc., each line is just between $1 and $2 higher
> than what they told it it would be.
>
> I'll be done with them as soon as I can be.
>
> On 3/14/2011 3:22 PM, David Hillman wrote:
>> On Mon, 14 Mar 2011, eric at megageek.com wrote:
>>> Actually, it's a little of both. However, a well placed dish will
>>> eliminate almost all of the problems, IF you aren't in an area prone to
>>> electrical storms. (I.e. some of Florida, etc.)
>>> This is most likely why to had different results with two services on
>>> different dishes in the same house.
>>
>> The results really weren't very different. The internet signal
>> was slightly more reliable, but the huge majority of the time, they
>> were either both out, or both on. I did have to build a ~15' brush
>> to clear snow off the internet dish since it was larger and exposed (
>> and doesn't work at all when covered with snow ).
>>
>> I loved the satellite internet product for the first few years. I
>> used to measure bandwidth higher than their support folks thought was
>> possible. Over time, though, as they added customers, it got slower
>> and slower until it finally wasn't worth it. I doubt seriously I was
>> getting "impossible" throughput from a poorly-aligned dish.
>>
>>> Like I said, I can count on one hand how many times I lost signal in
>>> the
>>> past 10 years.
>>> I also install Directv on all my rentals (and provide it as part of
>>> their
>>> rent). Aside from the occasional receiver glitch, I've never had a
>>> problem. Also, they have great customer service.
>>
>> I don't think I'm the only one... Googling "DirecTV thunderstorm"
>> yields a couple hundred thousand hits.
>>
>> This is probably going to come off like I'm some DirecTV-hater,
>> but I'm not. I'm just a ex-customer who got what I think is a better
>> deal elsewhere. That said, DirecTV is currently defending at least 2
>> class-action lawsuits for deceptive practices, and is rated F by the
>> BBB ( http://www.la.bbb.org/Business-Report/DirecTV-Inc-81000357 ).
>> They also paid the FTC the largest fine, ever, at the time, in 2005.
>>
>> Just FYI.
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--
Pat Horne, Owner, Horne Systems
(512) 797-7501 Voice 5026 FM 2001
Pat at HorneSystemsTx.com Lockhart, TX 78644-4443
www.hornesystemstx.com
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