Steve,
That is not the norm for 98% of our online orders. If you place an order over
the weekend the Internet orders go out Monday, before any backorders or mail
orders. We have always given Internet orders priority, especially orders
place after hours or over the weekend. The only reason your order may not
have gone out for a day or two would be because we may have been waiting on
a particular part from a vendor to fill your order. I will check your orders
when I get into the office later this morning to make sure we aren't doing
something wrong on our end.
Thanks for the input
Robert
Chevy Duty, Inc.
----- Original Message -----
From: Steve Hanberg
To: Hennie van Dalen ; mgtrautoxr@sprintmail.com ; SnotMe80@aol.com ;
oletrucks@autox.team.net
Sent: Wednesday, May 28, 2003 8:41 AM
Subject: Re: [oletrucks] upset with jim carter's service and need a new parts
place
My beef with ChevyDuty is that if you place an order online over the
weekend, they don't ship it till Tuesday or Wednesday, and I don't get it
until Monday or Tuesday of the following week.
I'm half the country away from them, so that day or so the order appears to
sit idle costs me a weekend every time.
But I've generally been happy with the parts I've bought from them.
----- Original Message -----
From: "Hennie van Dalen" <h.vandalen11@chello.nl>
To: <mgtrautoxr@sprintmail.com>; <SnotMe80@aol.com>;
<oletrucks@autox.team.net>
Sent: Wednesday, May 28, 2003 5:27 AM
Subject: Re: [oletrucks] upset with jim carter's service and need a new
parts place
----- Original Message -----
From: <mgtrautoxr@sprintmail.com>
To: <SnotMe80@aol.com>; <oletrucks@autox.team.net>
Sent: Wednesday, May 28, 2003 11:40 AM
Subject: Re: [oletrucks] upset with jim carter's service and need a new
parts place
> You might try ChevyDuty. The parts that I have got from them so far are
good (of course they are only 1/2 mile from where I work so it is easy just
> to pick up stuff on my way home!). They also have a nice show room - but
I almost hate going in there since they have so moany nice parts on display
that it makes you want to buy them!.
You're very lucky: I live in Holland, so everything i need has to be flown
in, and takes weeks to arrive ;-(
(but still very pleased with the service from chevy-duty)
Hennie van Dalen
Home: www.chello.nl/~h.vandalen11
oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
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