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Re: Parts Stores== Slightly off topic===

To: <spitfires@autox.team.net>
Subject: Re: Parts Stores== Slightly off topic===
From: "Nolan Penney" <npenney@mde.state.md.us>
Date: Thu, 19 Jun 2003 08:33:16 -0400
McDonalds, Taco Bell, Wendy's, Burger King, KFC, Taco Mayo, etc.  Bad
food, served poorly.  They are thriving stores.

Pep Boys, Advance, Fisher, Big A, etc.  They too are thriving.

People expect bad service.  They want the lowest price, regardless of
the quality.  That's why stores like Wallmart have done so well.

This applies even in our own little Spitfire community.  Vicky Brit
sells junk, and we all know it.  Yet they are one of the biggest parts
brokers out there.  Spitbits is very good, but he's got no where near
the customer base that Vicky Brit has.


>>> "Fred Thomas" <vafred@erols.com> 06/19/03 07:34AM >>>
And I wonder just how long  it will take before this stores reputation
gets
around and they have no customers left to blow-out, this is just like
a
restaurant selling bad food and expecting customers to keep coming,
good
service goes a long way, bad service has stopped many "could be" good
businesses, a very bad meal is most times overlooked by good service,
I
would much rather have 50% of something than 100% of nothing. "FT"


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