I have been a TRF customer since I purchased my 6 in 86. It hasn't
always
been a smooth ride, but TRF definitely ends up very much on the plus side.
My Car would not be in the shape it is in without TRF. Dave Haggenbush [sp?]
has helped me with technical questions on several occasions.
Roger Helman
PS. Happy New Year
-----Original Message-----
From: owner-triumphs@autox.team.net
[mailto:owner-triumphs@autox.team.net]On Behalf Of Windoseat@aol.com
Sent: Thursday, December 30, 1999 11:56 AM
To: triumphs@autox.team.net
Subject: TRF and Triumph
Reading all these emails about TRF and "world class" customer service is a
hoot! I realize that some of us are young and the rest of us are older with
fading memories, but it's funny to expect a hobby that is based 1960's
technology to be handled like Amazon.com!!! If I buy a Mazda I expect that
and more from the manufacturer and parts supplier but my love affair with my
GT6+ isn't based on any of that. So if I have to wait for a part or call
around to several suppliers, search the boneyards, beg and borrow that's
what I'll do. As far as TRF and Charles Runyon go I've had good luck with
everything I've bought from them, I like their style and the Inn was an
ambitious project but he pulled it off. We can argue business practices and
marketing until the cows come home but there are examples of entrepeneurs
and
corporate types who succeed and fail with thinking inside and outside the
box. Charles is Charles and seems to be a dreamer and a likeable fellow. He
pours his heart out but he has put heart and soul into his business. Plenty
of businesses and people have lost their focus from time to time, but I'm
not
one to "jump ship" when the going gets tough. I prefer people who vote with
their hearts and not with their wallets. I surely didn't buy "Ian" for it's
outstanding investment potential. Triumphs are a hobby and a passion not a
case study for MBA's. The Triumph company wasn't financially sound, why
should anyone expect a supplier of parts for a 30 year old marque to be any
different? This is an affair of the heart and Charles has his heart in
it......cut the guy some slack.
Greg Wolf
1970 GT6+ "Ian"
KC79746L
Bridgewater, Michigan
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