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TRF and Triumph

To: triumphs@autox.team.net
Subject: TRF and Triumph
From: Windoseat@aol.com
Date: Thu, 30 Dec 1999 13:56:17 EST
Reading all these emails about TRF and "world class" customer service is a 
hoot! I realize that some of us are young and the rest of us are older with 
fading memories, but it's funny to expect a hobby that is based 1960's 
technology to be handled like Amazon.com!!! If I buy a Mazda I expect that 
and more from the manufacturer and parts supplier but my love affair with my 
GT6+ isn't based on any of that. So if I have to wait for a part or call 
around to several suppliers, search the boneyards, beg and  borrow that's 
what I'll do. As far as TRF and Charles Runyon go I've had good luck with 
everything I've bought from them, I like their style and the Inn was an 
ambitious project but he pulled it off. We can argue business practices and 
marketing until the cows come home but there are examples of entrepeneurs and 
corporate types who succeed and fail with thinking inside and outside the 
box. Charles is Charles and seems to be a dreamer and a likeable fellow. He 
pours his heart out but he has put heart and soul into his business. Plenty 
of businesses and people have lost their focus from time to time, but I'm not 
one to "jump ship" when the going gets tough. I prefer people who vote with 
their hearts and not with their wallets. I surely didn't buy "Ian" for it's 
outstanding investment potential. Triumphs are a hobby and a passion not a 
case study for MBA's. The Triumph company wasn't financially sound, why 
should anyone expect a supplier of parts for a 30 year old marque to be any 
different? This is an affair of the heart and Charles has his heart in 
it......cut the guy some slack.

Greg Wolf
1970 GT6+ "Ian"
KC79746L
Bridgewater, Michigan  

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