Re: Tools

[Blake Urban <yd3@nvc.net>]

All:

As with many companies, the new motto is profitability.  I
worked for Sears in the early 70's and we replaced tools
that were obviously abused including screwdrivers whose ends
were broken off in a vice.  I know that during my employment
there many tools were beefed up.  This was especially
noticable with the swivel ends on the breaker bars.

Last year Sears replaced a scratch awl for me which I had
ground down over the years trying to keep it sharp.  It was
about an inch and half shorter and was replaced with no
hassle.  I think the store's management or the department
head's decisions have alot to do with how you get
replacements.

Blake