This is no way to run a business. When does he get money from you?
Illness or not, I would not reward such behavior with my business.
Speedo79@aol.com wrote:
>Kathy,
>
>I ordered a top from Caribou Canvas in September of 2000, and didn't receive
>it until March of 2001. I have had several friends and fellow local club
>members order from them only to have to wait from six to eight months. It
>appears he waits until he has sufficient orders for a certain model before he
>pulls out the patterns to make a batch. I have not known anyone to have not
>received a top from him.
>
>On the other side, with illness, he might be backordered for a much longer
>period. When you call him, it's always, "It's on the way..." or "You'll have
>it by next week." Which, IMHO, are boldface lies that he tells everyone who
>calls just to get them off the phone. I do not believe this is the way to
>run a business, but most people put up with it because the quality of his
>tops are top-notch, and his prices are reasonable.
>
>If you need a top now, you can order a nice top from Moss (or one of the many
>excellent retailers on this list) and have it drop-shipped to you by next
>week. I would recommend giving him some more time, not worry about when
>you'll receive the top.
>
>Good luck and please let us know the outcome.
>
>Steve Sanchez
>1977 MGB with a beautiful Caribou Canvas top
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