You can get info on a seller if you are the buyer (without attempting to
give negative feedback). Check:
http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?UserInformationRequest#ContactInfo
If the buyer purchases delivery insurance, great. If the shipper decides
not to buy delivery insurance, great. That doesn't mean anything. Delivery
is the responsibility of the seller no matter what the status of 'purchased
delivery insurance' is.
Larry Hoy
> -----Original Message-----
> From: owner-mgs@autox.team.net
> [mailto:owner-mgs@autox.team.net] On Behalf Of Charles &
> Peggy Robinson
> Sent: Monday, February 09, 2004 9:02 AM
> To: Paul Root
> Cc: mgs@autox.team.net
> Subject: Re: ebay resolution
>
>
> I bought a software CD from a "Power Seller" on Ebay late
> last year.
> Shipping was prompt but the CD was defective. Emailed the seller,
> offering to return the CD for his inspection and requesting a
> replacement but got no reply. After two more unanswered
> Emails over the
> course of a week, I started to post a negativce feedback
> report on the
> seller. As most know, this is one way to get the seller's
> phone # and
> private Email addy as part of Ebay's attempt to mediate the
> problem and
> prevent a negative report. Soon after I got these the seller
> answered
> one of my earlier Emails! I was sent another CD, which
> works. Starting
> a negative feedback process is apparently one way to light a
> fire under
> a seller.
>
> Anyhoo, I got a good CD and the seller got a neutral
> feedback rating
> with the comment that he was difficult to get in contact with
> after the
> sale.
>
> I've bought a half dozen or so items via Ebay, this is the only
> glitch so far.
>
> Cheers,
>
> CR
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