Similar here. Good friend at work, his mother in law goes in to get her oil
changed in her new Town Car. She leaves, and about 15 miles from the place, the
car goes to clattering real bad. She drives it back, rattling the whole way, and
gives it back to the dealer. She calls my friend to come get her. 30 minutes
later, the dealer calls "car is ready, all is fine". My friend is the
maintenance supervisor, he knows a line of lies when he hears it, so he goes
back. They show him the filter. The filter in the new Town Car sits horizontal,
and the seal had fallen and was resting on the threaded center bolt when it was
tightened down. They tightened it so tight, it CUT the seal, right where it
contacted the mount, and the mechanic didn't see it hanging, or notice it fall.
They said, "we changed the oil, checked the pressure, and it is all fine. The
problem is with the filter, and we will talk with Valvoline when they come in
again" My friend said, there is more wrong with the car than you will admit. And
the service manager is going, "its fine, its fine". My friend wants to talk to
Valvoline as well, manager says ok. My friend grabs the filter, and says, Until
I talk to Valvoline, I will keep this in my possession. The manager goes "NO, I
will keep that here until he shows up". My buddy says, I have a receipt that
says my mother in law PAID for this filter, it's mine, it's going with me. MAN
was that service manager pissed. This was last week, Monday, they went to the
head of the dealership, because strangely, no one has spoken with Valvoline yet.
The head of the dealership didn't even know of the problem.
IOW, YEP, all IDIOTS!!!!
Sorry Frank, you know I like you, but I can't abide a Ford.
Or a cat........
Brad
Geoff Branch wrote:
> Ok. Had a '93 Taurus wagon. Put 225K on it and only did the brakes, tires,
> oil. Not even the trans.
>
> Bought a 2001 Taurus wagon. 30 days into it, it locks me out, engine
> running, pouring rain, 5 days after knee surgery. Hobble home to get spare
> keys. Response from dealer: "Impossible". Solution: Disconnect automatic
> doorlocks.
>
> 45 days into it, battery has gone dead 3 times. Dealer response: Checked
> the battery and the charging system. It's fine. "Next time, have it towed
> in dead".
>
> 60 days into it, battery has died another 3 times. Have it towed in dead.
> Dealer response: "Bad battery".
>
> 90 days into it, needs sway bar bushings.
>
> 120 days into it, needs sway bar bushings.
>
> Current: Battery still goes dead. Sway bars are shot. Rotors all warped.
> All four doors leak. Tailgate doesn't close; never did. Seats coming apart.
>
> Paid it off last month. Ford has the BALLS to call me, send me letters,
> asking me to reup. Yeah right. I sent them letters. I called them and all
> they did was wait out the shortest warranty in the business.
>
> Ford makes crap. Ford service sucks. Ford employees (the ones I dealt
> with) are morons.
>
> Oh, and buy the way, this car is worth $8 grand now. The comparable VW
> wagon, same year is $16 grand.
>
> I REALLY hope Ford rots in hell.
>
> Next time I'm buying Jap or German. Sorry Frank.
>
> Geoff Branch
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