Well it's that time of the year again = "LETS BASH TRF" twice a year with
out fail, all it takes is "ONE" phone call to John Swauger, tell him what
you have been through, they go over board for our hobby, everyone can find
fault with something or someone every minute of everyday. You have 3 very
good parts houses, why kick one twice a year. To say Charles is using a
200.00 deposit to run his company is just plain stupid, there are over 30
employees at TRF, 200.00 to run a multi million dollar co., it plain B.S..
Be fair to them, because we all know no one in this world has ever been late
on a bill, or borrowed from someone and forgot, this only happens at TRF.
----- Original Message -----
From: Michael Cline <mcline@substrates.com>
To: Triumph list <triumphs@autox.team.net>
Sent: Thursday, September 30, 1999 11:36 AM
Subject: RE: TRF Nightmare & Credit Card charges
>
> Be warned..............
>
> The Roadster Factory has not issued me credit for the core charge on my
> rebuilt steering rack. It has been eight weeks now. They told me it was
> approved and then gave me some story that it would take a few weeks more
to
> issue it. Still no credit.
>
> Lets face it Charles is sitting on OUR money. Not issuing credits in a
> timely fashion is Charles' way of financing his business. I wonder if I
will
> ever see my credit. Why do we have to call them so many times.
>
> If I were to order a part with a core charge from them again, which I
> seriously doubt I will ever do, I will immediately write a letter to the
> credit card company protesting it.
>
> I have not purchased from TRF in the past many months for all of the
reasons
> we are all aware of...nothing in stock, sale prices higher than VB, etc.
> After this latest core problem I am reminded why they are so hard to do
> business with. It is a shame because they have such good intentions.
> However, businesses do not survive on good intentions.
>
> Michael Cline
> Denver, CO
>
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