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Re: gripe about Vicky Brit

To: ablack@sweetmemoriesflorals.com
Subject: Re: gripe about Vicky Brit
From: "Brad Kahler" <brad.kahler@141.com>
Date: Wed, 24 Feb 1999 22:26:27 -0600
Alan, with TRF's price list you have most of what you need IF you have a 
copy of the spare parts catalogue that triumph issued.  TRF uses the 
original triumph numbers when possible.  If in doubt you can call them and 
they willingly help you figure out what you're looking for.  They only 
provide a small catalog for the TR4's but I've ended up buying most of my 
parts from TRF simply because I can use my spare parts catalogue for all 
the numbers required.  Personally I think its a better system than Moss or 
VB uses.  When I get a small part from TRF it comes in a bag with the part # 
on it.  If its something I don't remember what its for all I have to do is find 
the part # in the index and the catalogue tells me what page its on.  You 
can't do that with either Moss or VB.

If you don't have a spare parts catalogue for your car I'd highly recommend 
one no matter who you buy from.  They are invaluable.

Just my $0.02.

> Reid,
> 
>         I'm glad I'm not the only one having problems getting catalogs
>         from
> TRF. I ordered a catalog for my Spit about 6 weeks ago and am still
> waiting. I got an envelope from them yesterday and was starting to get
> excited thinking the catalog was here, and when I opened it, it was their
> new pricelist. Now you would think that they would realise that a
> pricelist is just about useless without the catalog to get the part# from!
> I read somewhere that their sales were down during the last couple of
> years. You think they might catch on soon as to why????
> 
> Alan
> '77 Spitfire 1500
> 
> -----Original Message-----
> From: Simmons, Reid W <reid.w.simmons@intel.com>
> To: "Spitfires@autox.team.net" <Spitfires@autox.team.net>
> Date: Wednesday, February 24, 1999 11:23 AM
> Subject: RE: gripe about Vicky Brit
> 
> 
> >I am having a similar problem just getting catalogs from VB and TRF. MOSS
> >was VERY quick sending their catalog (2 days).
> >
> >Reid
> >
> >
> >Subject: gripe about Vicky Brit
> >Author:  "jak0pab@jak10.med.navy.mil" [SMTP:jak0pab@jak10.med.navy.mil]
> >at MSXGATE Date:    2/24/99 5:36 AM
> >
> >
> >Aughh!  I am really starting to hate Vicky Brit.  First you call them up
> >and the only thing the kid on the other end of the line wants to know is
> >credit card number, (count my blessings, at least he knows who triumphs
> >are made by).  Then you place your order and they say it will be
> >delivered in about 10 business days!!!!
> >
> >Unless I am mistaken (please someone pull out a VB catalog and tell me I
> >am wrong)  Northeast Florida is well into their 4 day delivery zone.
> >
> >I know this is an approximation but 10 days from an approximate 4!  10
> >business days is over 2 and a 1/2 weeks from now.  Something is seriously
> >wrong,  I need the parts now not next Christmas!  I called their customer
> >service line and got no where other than "we will have to change that"  I
> >don't know anyone elses opinions of VB, but I will enjoy their current
> >low prices for this order (and 6 to 8 week delivery time)  after that it
> >is back to spitbits, and TRF if I could get them to send me a catalog.
> >
> >This might be minor but damn it, it torqed me.
> >
> >Finally off the soapbox and laying his weapons on the ground.
> >
> >Patrick Bowen
> >'79 Spitfire
> >Jacksonville FL
> 


Brad  (Lincoln Nebraska 402-464-1502)
My Web Site Http://www.141.com/triumphs (updated 2/15/99)

1964 Spitfire4 BFC25720L
1962 TR4 CT288L          -- 1965 TR4 CT38888LO parts car?
1959 TR3A TS41311L       -- 1959 TR3A TS53523L parts car
1951 1/2 ton Dodge Truck B-3-B-108

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