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Re: gripe about Vicky Brit

To: Spitfire List <spitfires@autox.team.net>
Subject: Re: gripe about Vicky Brit
From: "Kirby T. Kenyon" <ktkenyon@borg.com>
Date: Thu, 25 Feb 1999 10:19:31 -0500
I got that same story via mail when I ordered their catalog on-line.
Several weeks later, I got an MGB catalog and a note stating that they were
printing the Spirfire catalogs and that I would get one soon.

That was around October/November as I recall.

At 09:32 AM 2/25/99, Bowen, Patrick A. RP2 wrote:
>Laura, after my rant yesterday I called TRF to ask why I have never gotten
>one, they said that they are currently being printed and should be back
>from the printers in two weeks, and here whenever.  Again not holding my
>breath, especially if they ship the same way as VB
>
>Patrick
>
>At 10:21 PM 2/24/99 -0800, Laura G. wrote:
>>I asked the TRF rep at Triumphest why I never got a TRF Spitfire catalog-he
>>said they haven't sent them out because they didn't have one ready. That was
>>in october and he told me at the time that a Spitfire catalog would be ready
>>in a couple of months.
>>
>>I wouldn't hold my breath...
>>
>>Laura G. and Nigel
>>-----Original Message-----
>>From: Alan Black <ablack@sweetmemoriesflorals.com>
>>To: Spitfire List <spitfires@autox.team.net>
>>Date: Wednesday, February 24, 1999 8:06 PM
>>Subject: Re: gripe about Vicky Brit
>>
>>
>>>Reid,
>>>
>>>        I'm glad I'm not the only one having problems getting catalogs from
>>>TRF. I ordered a catalog for my Spit about 6 weeks ago and am still
>>waiting.
>>>I got an envelope from them yesterday and was starting to get excited
>>>thinking the catalog was here, and when I opened it, it was their new
>>>pricelist. Now you would think that they would realise that a pricelist is
>>>just about useless without the catalog to get the part# from! I read
>>>somewhere that their sales were down during the last couple of years. You
>>>think they might catch on soon as to why????
>>>
>>>Alan
>>>'77 Spitfire 1500
>>>
>>>-----Original Message-----
>>>From: Simmons, Reid W <reid.w.simmons@intel.com>
>>>To: "Spitfires@autox.team.net" <Spitfires@autox.team.net>
>>>Date: Wednesday, February 24, 1999 11:23 AM
>>>Subject: RE: gripe about Vicky Brit
>>>
>>>
>>>>I am having a similar problem just getting catalogs from VB and TRF.
>>>>MOSS was VERY quick sending their catalog (2 days).
>>>>
>>>>Reid
>>>>
>>>>
>>>>Subject: gripe about Vicky Brit
>>>>Author:  "jak0pab@jak10.med.navy.mil" [SMTP:jak0pab@jak10.med.navy.mil] at
>>>>MSXGATE
>>>>Date:    2/24/99 5:36 AM
>>>>
>>>>
>>>>Aughh!  I am really starting to hate Vicky Brit.  First you call them up
>>>>and the only thing the kid on the other end of the line wants to know is
>>>>credit card number, (count my blessings, at least he knows who triumphs
>>are
>>>>made by).  Then you place your order and they say it will be delivered in
>>>>about 10 business days!!!!
>>>>
>>>>Unless I am mistaken (please someone pull out a VB catalog and tell me I
>>am
>>>>wrong)  Northeast Florida is well into their 4 day delivery zone.
>>>>
>>>>I know this is an approximation but 10 days from an approximate 4!  10
>>>>business days is over 2 and a 1/2 weeks from now.  Something is seriously
>>>>wrong,  I need the parts now not next Christmas!  I called their customer
>>>>service line and got no where other than "we will have to change that"  I
>>>>don't know anyone elses opinions of VB, but I will enjoy their current low
>>>>prices for this order (and 6 to 8 week delivery time)  after that it is
>>>>back to spitbits, and TRF if I could get them to send me a catalog.
>>>>
>>>>This might be minor but damn it, it torqed me.
>>>>
>>>>Finally off the soapbox and laying his weapons on the ground.
>>>>
>>>>Patrick Bowen
>>>>'79 Spitfire
>>>>Jacksonville FL
>>>
>>>
>>
>>
>>
>>
>Patrick Bowen
>'79 Spitfire
>Jacksonville FL
>
>

Kirby T. Kenyon
ktkenyon@notnow.com

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