I too have had trouble getting a catalog from TRF. I talked to them on the
phone, asked in person at a show, sent more than one letter. Every time I
get a price list, but never a catalog. This has been going on for more than
a year.
Sam
At 08:01 PM 2/24/1999 -0800, Alan Black wrote:
>Reid,
>
> I'm glad I'm not the only one having problems getting catalogs from
>TRF. I ordered a catalog for my Spit about 6 weeks ago and am still waiting.
>I got an envelope from them yesterday and was starting to get excited
>thinking the catalog was here, and when I opened it, it was their new
>pricelist. Now you would think that they would realise that a pricelist is
>just about useless without the catalog to get the part# from! I read
>somewhere that their sales were down during the last couple of years. You
>think they might catch on soon as to why????
>
>Alan
>'77 Spitfire 1500
>
>-----Original Message-----
>From: Simmons, Reid W <reid.w.simmons@intel.com>
>To: "Spitfires@autox.team.net" <Spitfires@autox.team.net>
>Date: Wednesday, February 24, 1999 11:23 AM
>Subject: RE: gripe about Vicky Brit
>
>
>>I am having a similar problem just getting catalogs from VB and TRF.
>>MOSS was VERY quick sending their catalog (2 days).
>>
>>Reid
>>
>>
>>Subject: gripe about Vicky Brit
>>Author: "jak0pab@jak10.med.navy.mil" [SMTP:jak0pab@jak10.med.navy.mil] at
>>MSXGATE
>>Date: 2/24/99 5:36 AM
>>
>>
>>Aughh! I am really starting to hate Vicky Brit. First you call them up
>>and the only thing the kid on the other end of the line wants to know is
>>credit card number, (count my blessings, at least he knows who triumphs are
>>made by). Then you place your order and they say it will be delivered in
>>about 10 business days!!!!
>>
>>Unless I am mistaken (please someone pull out a VB catalog and tell me I am
>>wrong) Northeast Florida is well into their 4 day delivery zone.
>>
>>I know this is an approximation but 10 days from an approximate 4! 10
>>business days is over 2 and a 1/2 weeks from now. Something is seriously
>>wrong, I need the parts now not next Christmas! I called their customer
>>service line and got no where other than "we will have to change that" I
>>don't know anyone elses opinions of VB, but I will enjoy their current low
>>prices for this order (and 6 to 8 week delivery time) after that it is
>>back to spitbits, and TRF if I could get them to send me a catalog.
>>
>>This might be minor but damn it, it torqed me.
>>
>>Finally off the soapbox and laying his weapons on the ground.
>>
>>Patrick Bowen
>>'79 Spitfire
>>Jacksonville FL
>
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