List,
I hate to do this, but I feel the need to do a little TRF bashing today. Feel
free to join in if you have been in a similar situation. Over the past 2 - 3
years, I must have spent over $2,000 buying parts from the roadster factory.
Many of these parts were bought during one of their sales. A carpet set was
purchased back in the fall of 99. Yes, I know that was quite a while ago.
But you know how these projects go. So, I installed the carpet and then
realized that the piece around the shift lever boot was not bound. Since I
was not replacing old carpet(car was pretty stripped down), I had nothing to
compare it too. Well, I gave it a shot and call TRF. Spoke with Joanie, as
I'm sure many of you have. She needed to speak to her supervisor. Result
was I could send the piece back, have it bound at a charge to me. What a
deal. Here's a better one. I take it somewhere local and save the postage.
Until I have a chance to do that, I 'll make a point at upcoming shows to
point out the quality product and where it came from. I would have thought
with the money I had spent over the years, that I would have earned more back.
I hope the cost of not sending a replacement piece was worth it to Charles.
Now I feel better. Good to vent. Hopefully some of you will sympathize with
me.
Paul Brandsema
61 TR4 CT133
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