Now hold on. Why does Victoria British deserve to be called a "Poor
Company" ? Because its larger than the other supply houses ? No, you
won't get personal service there. And yes, the operators on the phone are
order takers, not technicians. But when I call a supply house, I'm not
looking for someone to ask questions of. I want someone to take the order,
tell me its in stock, and tell me that it will be at my house in just a
couple days. I get that from VB. Are the parts concourse quality ?
Nope. Do I care ? Nope again. If you are the kind of person, who would
never shop in a Kmart/Wal-Mart/Target store, then you won't like VB.
And I'm working real hard to hold back a rant about companies caring about
making a profit. Arg.... that's one tough rant to choke back.......
The usual caveats apply here, I do not have a financial interest in VB.
It just gets me going to hear a company slagged off just because they are
big.
Cheers,
Dan
> -----Original Message-----
> From: mark holbrook [SMTP:rolling_rock_12@yahoo.com]
> Sent: Wednesday, June 21, 2000 10:19 PM
> To: dave jenkins
> Cc: spitfires@autox.team.net
> Subject: Re: dash wiring harness from vicky brit
>
>
> I have to say that Vic Brit is a poor company. All
> they know is part numbers, you ask a question and they
> have no idea what you're talking about. TRF on the
> other hand, as well as Rimmer Brothers, have great
> ordering and tech knowledge. I say screw Vic Brit and
> give your business to people who care about YOU and
> your CAR, not profit.
> Mark
> --- dave jenkins <me@davejenkins.com> wrote:
> >
> > Help--
> >
> > I am restoring a '75 spitfire 1500 and am
> > contemplating rewiring my girl
> > (haven't named her yet-- suggestions?). I am
> > thinking of ordering the
> > 'complete wiring harness' from Vickybrit, but it
> > doesn't come with the
> > dash wiring harness. Do they have one of those? I
> > can't see it in the
> > catalog. If not, where can I get one?
> >
> > ALSO-
> > I am going to go for the 'beige' interior, not the
> > biscuit. Does the
> > VickyBrit 'Complete Interior Kit' come in Beige, or
> > just Biscuit and
> > Black?
> >
> > Sorry for asking what would be tech support
> > questions of their company,
> > but I can't seem to get a good answer from them, and
> > I thought maybe
> > someone has experience.
> >
> >
> > ONE LAST POINT:
> > As a web developer and company exec with a firm that
> > develops
> > e-commerce, (www.mediabang.com) I am appalled at
> > victoriabritish.com
> > (can only order catalogs). If I pushed it, I think
> > I can help them
> > develop an online parts ordering catalog. Imagine
> > being able to enter
> > your car(s) on the site, and only see parts for that
> > model . . . Imagine
> > being able to track orders, the site would remember
> > who you are, what
> > your cars have had done, etc. . . imaging being
> > notified when specific
> > special orders for your car(s) come online!
> >
> > I know that was kind of sales-pitchy of me. My
> > point is this: if I can
> > show them enough of a 'groundswell' for this, they
> > might go for it. I'm
> > sure we can figure out some way of discounts for all
> > of those who help
> > out--
> > just an idea (wish) . . .
> >
> >
> > Dave
> >
> >
>
>
> =====
> -Mark Holbrook-
>
> __________________________________________________
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