Radley, Jack wrote:
>
> I have read the posts to this list and have the following observations about
> TRF from my perspective as a CPA / TR6 owner.
>
> My first experience with TRF came when a friend supplied me with numerous
> catalogs when I bought my TR6 in December 1998. I looked at them all with
> great interest but was shocked by the letter in the front of the TRF
> catalog. I see businesses that are in trouble all the time in my line of
> work, but never have I seen one appeal to its customer base like a minister
> at the pulpit. The approach Mr. Runyan uses is tacky at best. The last
> thing you want to do in business is expose a weakness. Mr. Runyan almost
> boasts about how bad a condition his company is in. If he quit telling us
> about his daughter's car, the dead chipmunk, and his cash flow problems, and
> instead instituted a plan to get the business back on track, we would all be
> better off.
>
> While I have done only a little business with TRF and have not had any
> problems dealing with them, I am dismayed by all the stories about
> back-orders, and shocked by the stories about unissued credits. The failure
> to issue credits borders on fraud. If these truly are the practices of TRF,
> no one should do business with them - they deserve to fold.
>
> It seems to me that Mr. Runyan is like a teenager in love. He just cannot
> see the reality of the situation. He needs to take a sober view of the
> situation and get things straightened out. He is his own boss, that is
> true, but he puts his business in the line of fire when he appeals to us for
> support in the front of his catalogs and then follows up with unethical
> business practices.
>
> Mr. Runyan's most recent publication, with the exception of the tear-jerking
> introduction is an excellent first step. At the same time, however, what in
> the world was he thinking when he accumulated some of that inventory? He
> needs to regroup and look at the basics like inventory levels, inventory
> turns, reorder points and reorder quantities.
Gentlemen of the Triumph Persuasion.
My Dad used to say, "Don't criticize someone or their actions until you
have walked a mile in their shoes."
Years ago I had Triumphs (a TR 3 and TR 4 and a early 6) and they were
great cars. I enjoyed them thoroughly and completely. And I will
categorically state that Charles Runyan and TRF played a significant
role in the restorations and upkeep.
Is it fair to publically and openly criticize without mentioning all the
good Charles has done. Remember please without Charles at the beginning
where would we all be now?
The Best to All for 2000.
Toad
'57 Plus 4
'59 Plus 4
and Angus the '33 Super Sport (Three Wheeler Morgan)
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