Paul,
I also ordered the interior parts for my TR4 back in September.
They shipped about half the order... $700... right away. When I
call "Joannie" at customer service she has no information on ETA
whatsoever. I like TRF parts quality and I want to support
them.... but their business practices are unbelievable. They
absolutely must have information on when their supplier will ship
the goods... even if it is only an estimate... if, in fact, they
have placed an order. If you read the recent intro to the TRF
TR6-250 parts flyer.... you can see that Charles Runyan is in way
over his head with debt and doesn't have the money to buy
inventory for the popular fast moving stuff.
I had this week off from work to work on the car. I can't do
that with no parts.... and I will not strip out the interior and
dismantle my seats without the parts in and or an ETA.
If I don't get some answers or the parts in the next couple of
weeks... I will have to cancel the order and find another
source... whatever the price. I must talk to John Swauger
directly..... and tell him of my position... before I cancel.
Brian Sanborn
62 TR4 CT16260L - Groton, MA
My TR4 Restoration Web Site
http://www.net1plus.com/users/sanborn/Home.html
E-Mail: sanborn@net1plus.com
-----Original Message-----
From: owner-triumphs@autox.team.net
[mailto:owner-triumphs@autox.team.net]On Behalf Of Paul Brandsema
Sent: Tuesday, December 28, 1999 10:13 PM
To: Triumph Email List
Subject: Roadster Factory Backorders
I hope this doesn't sound as if I'm about to start trashing TRF.
Not yet at
least. Remember when TRF was offering the big discount and free
shipping?
Well, I placed a larger order with them for most of my interior
rebuild
materials. Has been over 3 months so far and still have not
received what I
need. The usual response has been "It's not in yet and we do not
know when we
will be recieving it." Ok, now when am I going with this? Just
wondering how
many others out there are waiting for unfulfilled orders. My
next call to
them will include trying to speak with someone in charge of
purchasing from
their suppliers. Anyone have a friend on the inside?
Paul Brandsema
61 TR4 CT133 (hopefully a driver if I ever get my parts)
Get free email and a permanent address at
http://www.netaddress.com/?N=1
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